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Diagnosing Unresponsive Touch Screens in Used Phones: A Guide for Refurbishers

When a phone powers on but the touch screen is not responding, refurbishers face one of the most common and costly challenges in the secondary market. This guide explains why touch screens fail, how to spot the difference between hardware and software issues, and how NSYS Diagnostics provides reliable, guided testing to boost efficiency and protect margins.

2 min read

NSYS Group Returns to IFA Berlin 2025 — See You There!

NSYS Group is heading back to IFA Berlin for the fourth time! Discover our most advanced solutions for mobile diagnostics, grading, inventory, and compliance — built for companies that sell used phones.

1 min read

Why Won’t My Phone Turn On? Practical Steps for Users and Businesses

A phone not turning on can mean anything from a dead battery to a failed motherboard. This NSYS guide explains what to do if your phone won’t turn on, offering practical checks for users and scalable diagnostic methods for businesses handling thousands of devices.

2 min read

Why Used Phones Fail Charging Tests — The Hidden Impact of Dirty Charging Ports

When a phone won’t charge, the cause isn’t always a dead battery or faulty charger. Often, the real culprit is dust and lint inside the charging port. This article explains why ports get dirty, how to clean them safely, and why clogged connectors can affect not only individual users but also the diagnostics and resale value of thousands of used devices.

2 min read

Does Factory Reset Delete Everything? What You Need to Know

Many users assume a factory reset erases all data—but messages, photos, and app information often remain. For businesses, this poses serious security and compliance risks. Professional data erasure solutions, such as NSYS Data Erasure, guarantee complete, verifiable deletion and protect both privacy and reputation.

2 min read

Meet Your New Buyback Manager: NSYS Widget 2.0

Why hire when you can automate? NSYS Widget 2.0 is your always-on, fully integrated buyback assistant — built to simplify used phone sourcing, reduce costs, and deliver qualified leads right from your website. Trusted by retailers, repair shops, and refurbishers worldwide.

2 min read

10 Common Mistakes to Avoid When Running a Used Phone Business

The used mobile market is booming — but success depends on doing things right. Discover 10 costly business mistakes that resellers make and how to avoid them with smarter processes and tools.

4 min read

No Sound on Your Phone? Here’s How to Find Out What’s Wrong — and Fix It

Audio problems reduce smartphone value and customer trust. Learn how to detect and resolve sound issues efficiently — and why diagnostics tools matter.

2 min read

NSYS Group Impressions of EXPO MOBILE 2025

This July, we took part in EXPO MOBILE in Medellín. Check out our impressions and key takeaways from the event!

1 min read

NSYS Group at EXPO Colombia 2025

See Reeva live in Colombia on July 17–18, 2025! Experience live demos of our phone testing robot and software solutions.

1 min read

Why Is Manual Phone Testing Inefficient for Businesses?

To keep up with competitors, used phone businesses must ensure accurate diagnostics and quality assurance. Read why manual testing is outdated—and what to do instead.

2 min read

NSYS Group Impressions of MobileDisrupt 2025

This July, we took part in MobileDisrupt and presented the Reeva robot. Check out our thoughts on the event!

1 min read