Today there are many marketplaces with used mobile devices in the world. Many of them provide the same services and allow their customers to buy and sell used phones of different conditions. Many companies choose to operate through these marketplaces as they can have an additional sales channel with its own support and logistics platform. We’ve singled out a few basic ones that are most popular among pre-owned phone buyers.
Amazon
It is a great place for those who are looking for an inexpensive phone. You will not find flagships here, but the middle segment is represented very widely. Excellent prices, fast and often free shipping will make a purchase almost instant.
Gazelle
Gazelle is an unusual used devices store. All gadgets here are purchased from previous owners and resold as is or undergo recycling. The feature of this site is that as soon as the unit is received, a 30-step test is performed on it. Thus, the resource is "convinced" of the device's operability and its ability to connect to the network.
Paying a little more than a similar gadget on, for example, Swappa, a consumer gets a device that works guaranteed. It is unlocked or locked (but the lock is advertised and not hidden). If something doesn’t function, a buyer has 30 days to return the device. Various payment methods are possible, many of which do not require full prepayment. There are a couple of essential minuses: not all models of phones are on sale here. Site policy assumes that the old models are not found here.
Craigslist
It is also an extensive online service. However, it is better to rely only on yourself and your abilities to understand people. The site is practicing personal meetings with the seller, so it is important to be able to independently recognize fraudsters and test the phone holding it in hands. There are great prices and the ability to find a seller nearby, but there is no possibility to test the devices and there are no guarantees.
Swappa
Quite a popular place to buy and sell used phones and tablets. It works a little differently than similar services. There is a buying fee - $ 20. This helps to increase the number of sellers. There is no physical device check.
However, there are a number of conditions that must be respected by the seller. This is a good product photo and IMEI check guarantee. The cost includes shipping. The platform uses PayPal so that the buyer can return the money if the claimed quality is not actually confirmed. On Swappa there are the lowest prices and a very large selection of Apple, Samsung, and other brands, but no guarantee of condition and quality. Also, the commission is paid by the buyer.
eBay
Perhaps this is the largest online store with used devices in the world. Its scale covers almost the entire planet. The site is very convenient. Here is excellent navigation and a detailed filter with which a client can choose not only the brand, but also the model, colour, and so on. Some models are still sold at auctions, but most already have a strictly fixed price.
A clear advantage over other online platforms is a refund in case of dissatisfaction with the purchase. This is due to the payment system PayPal, which, if there is a corresponding request, will cancel the transaction within an acceptable period. The sellers here are verified, have a rating, that’s why you can practically guarantee the buyer a successful outcome of the transaction.
Glyde
This is something between Swappa and Gazelle. The service provides a sale from user to user and control of the entire transaction. A buyer does not pay until there is a receipt of the goods and the assessment of their quality. There is also a refund to an unsatisfied buyer within 3 days (72 hours). Devices are not checked before selling. All fees are absent, but the choice is limited to the iPhone and the latest models of the Samsung Galaxy.
Walmart
There is an excellent service selling new and used phones. A buyer can order a phone online and personally at any Walmart store. Cooperation with the phone manufacturers gives Walmart the opportunity to make good discounts to customers.
Decluttr
It is another convenience store to buy used gadgets. Prices here are slightly higher than on eBay or Amazon. But a client gets free tracked delivery, the possibility of returning the purchased goods within 14 days, and a one-year warranty on the phones.
Target
It is a fairly known US retailer. Maybe here you will not find such an assortment as on Amazon or Walmart, but there are popular models here. The store often arranges sales and promotions so you can purchase the desired device at a very nice price.
Of course, it is not a full list. There are countless places where to buy a used mobile device. As a result of analyzing the most popular marketplaces’ pros and cons, you can understand what your client wants/needs when buying a used phone online and deliver excellent customer service: a quick search for the right product, quality tested with diagnostic software like NSYS Diagnostics, consumer's trust, guarantees, possible refund, and high customer satisfaction.
