Comprehensive analytics are a crucial first step in making decisions and shaping a successful business strategy. Today, Carmen from one of our partner companies — a Mexican pawnshop — shares how NSYS Diagnostics helped her business enhance analytics and streamline the overall workflow.
The pawnshop receives a wide variety of electronic equipment, such as mobile phones, laptops, and other devices.
The Challenge
Before implementing the NSYS Diagnostics solution, testers evaluated devices manually or with other testing software. Both approaches often failed to detect defects, resulting in financial losses for the company. Additionally, extracting and analyzing device information from the system was challenging.
The reports were not functional enough to determine progress at the company level. Sometimes, they took a long time to update and did not allow immediate access,
—says Carmen.
The Solution
To address these issues, the company integrated NSYS Diagnostics into its workflow. With its 60+ tests, the solution detects over 100 hardware defects, providing a comprehensive overview of a device’s condition.
Analysis conducted by NSYS Diagnostics helped us reduce the number of devices with undetectable failures, optimize our process, and provide additional benefits to our customers,
—notes Carmen.
The Result
Thanks to NSYS Diagnostics, the pawnshop has enhanced its workflow and increased the efficiency of the testing process.
NSYS Group is a company that really understands the needs of the industry we work in. Their NSYS Diagnostics tool has been key to improving our processes, as it allows us to make fast and reliable diagnostics of electronic equipment, especially smartphones. It is very easy to use, and the solution has helped us reduce errors and make more accurate decisions when receiving or evaluating devices,
—reflects Carmen.
We are pleased to receive such warm feedback on our solutions and thank Carmen for sharing her experience.
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