According to OnePoll’s research, battery condition is the most common concern when buying refurbished phones: 61% of respondents are worried that the device they purchase might have poor battery health. Businesses in the used phone industry need to dispel these doubts and guarantee the high quality of resold iPhones. Today, we are unraveling ways to provide the best possible services for your clients.
How to Check iPhone Battery Health?
One might say that battery health can be checked in the Settings. Although this approach can be used by end users, it is not applicable to businesses.
So, what are the drawbacks of checking battery condition manually?
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Any manual work is prone to human error and fraud. A worker can forget this step or enter an incorrect battery health percentage into the system, either intentionally or by mistake. As a result, businesses cannot rely on this percentage entirely. While the problem can partially be solved by double-checking the entered number, this approach increases time costs and still does not eliminate the risk of mistakes.
With manual battery health checks, fraudulent devices can reach end users, leading to a higher return rate and a decline in customer trust. To balance these expenses, businesses increase prices, losing their competitive advantage.
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The percentage shown in the Settings is not sufficient to determine the battery condition. It is only one parameter that shows how much the battery can be charged compared to a new one. The number does not represent how quickly the battery drains or how efficiently it delivers power. Therefore, even if the battery condition percentage in the Settings is high, there is no guarantee that the iPhone will perform efficiently.
For businesses, this means that the smartphone might work poorly, leading to customer dissatisfaction with their services.
How Can Businesses Test iPhone Battery Health Efficiently?
The two major disadvantages of manual iPhone battery checks prove the importance of automated battery testing.
Automation eliminates human errors by mechanically extracting the battery condition percentage from the Settings and entering it into your system. Apart from unintentional errors, this approach removes fraud from the process: your workers or trade-in clients cannot pass off a defective phone as a fully functional one.
To get a complete overview of battery condition, phone businesses need an automated testing solution that can perform advanced battery tests. For example, NSYS Diagnostics runs a Battery Stress Test, which evaluates how quickly the battery drains. This check shows how the battery will perform during use and provides a reliable assessment of a device.
With NSYS Diagnostics, businesses can be sure of their smartphone conditions. The solution provides testing certificates showing the result of each of the 60+ tests performed. These certificates can then be used to prove the quality of devices to your customers and provide longer guarantees. Moreover, NSYS Diagnostics is software authorized by Amazon Renewed, Back Market, and Refurbed, so testing certificates provided by the solution can be used to sell devices on these marketplaces.
What Factors Negatively Affect Battery Health?
A phone battery naturally deteriorates over time. However, some factors speed up battery degradation and worsen the device’s performance. Here are several tips to protect your phone's battery health and prolong its lifespan:
- Avoid exposing the smartphone to extreme temperatures, both high and low.
- Avoid draining the battery completely. The ideal charge range is between 20% and 80%. For lithium-ion batteries, partial discharges are better than complete cycles.
- Do not leave the phone plugged in when the battery is fully charged. Enable the Optimized Battery Charging mode on your iPhone to ensure safe charging, especially overnight.
- Use official or certified charging equipment, including both the charger and the cable. Otherwise, poor-quality equipment may harm the battery due to unstable voltage.
- Avoid using resource-intensive applications. Whenever possible, turn off unused apps and check that no background processes are unnecessarily consuming battery power.
- Lower the screen brightness or set it to adjust automatically based on ambient light.
How Can Businesses Test Phones Accurately and Quickly?
A battery health check is one of the many tests businesses need to perform to accurately assess the device condition. It is crucial to check whether the smartphone’s parts are original and fully functional.
NSYS Diagnostics provides a complete overview of a smartphone condition, including an IMEI check to detect whether the device has been lost, stolen, or carries any financial debt. The solution can test iOS and Android devices, including phones, tablets, and Apple Watches. Its latest feature, Browser Testing, allows your customers to evaluate the condition of their smartphones directly from the web — no app downloads or cables required.
Overall, NSYS Diagnostics streamlines the phone testing process, eliminating human errors and ensuring 99.7% accuracy. Try the solution to elevate your workflow!
