Quality control is a top priority for the refurbished mobile phone wholesalers. Refurbishers meticulously test devices both upon purchase of stock and before shipment of goods.
However, the risks can’t be reduced to zero, any buyer may encounter defects of the phone, and due to a long-term warranty, this entails financial losses.
Based on high risks and small margins, companies can’t afford to sell low-quality phones.
NSYS Tools helped us to reduce our RMA rate. Previously, we carried out only manual diagnostics, and there were situations where some functions were not checked. Our staff had to work for several hours in a row, so they could not provide a proper level and accuracy of diagnostics results. NSYS Tools automated tests helped us not only to increase the efficiency of quality control but also to build confidence that our customers receive fully functional phones.